ZingPlay

Who we are?

ZingPlay is a premier developer and publisher of entertainment software. After establishing the ZingPlay label in 2009 in local country, the company quickly became one of the most popular and well-respected makers of computer games in Vietnam. By focusing on creating well-designed, highly enjoyable entertainment experiences, ZingPlay has maintained an unparalleled reputation for quality since its inception.

Our Products

Coming from Viet Nam, an Asian country, we follow our big dream "Lauch Vietnam's game to the world". Hope to be welcome from users. We always try our best to give you best experience ever.

Contact?

Contact us at our Website: zingplay.com

Email: support@zingplay.com

ZingPlay is a product of VNG JSC

PRIVACY POLICY

This Data Privacy Policy (the “Policy”) explains ZINGPLAY (“ZINGPLAY INTERNATIONAL PTE. LTD”, "us", "our" or "we") privacy practices with respect to your personal information throughout the entire ZINGPLAY’s services via the ZINGPLAY Portal. This Policy describes the ways we collect, store, use, and manage your personal information and data that you provide or we collect in connection with our websites or any ZINGPLAY games we provided and the rights and options available to you with respect to your personal data. This Privacy Policy is also designed to assist our users (“you”) who does not live in the European Union (the “EU”) to understand their applicable data privacy rights when they use our services. 

Who is ZINGPLAY?

Welcome to the ZINGPLAY Portal, a website run by ZINGPLAY INTERNATIONAL PTE. LTD. and its affiliates and related VNG Corporation, a leading homegrown digital ecosystem in Vietnam. ZINGPLAY is in VNG Corporation's core business: online games; we provide games on both the mobile platform and website. For more information about ZINGPLAY, you may visit our website.

ZINGPLAY takes its responsibilities under applicable privacy laws and regulations ("Privacy Laws") seriously and is committed to respecting the privacy rights and concerns of all users of our ZINGPLAY games (“Games”) and website (the "Site") (we refer to the Games, Site and the services we provide collectively as the "Services").

By using the Services or visiting our Site, you acknowledge and agree that you accept the practices, requirements, and/or policies outlined in this Privacy Policy, and you hereby consent to us collecting, using, disclosing and/or processing your personal data as described herein.

IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED IN THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES OR ACCESS OUR GAMES OR SITE. If we change our Privacy Policy, we will post those changes or the amended Privacy Policy on the Site. We reserve the right to amend this Privacy Policy at any time.

 

Purpose of Data Processing.

Your data is collected, processed, used and shared by ZINGPLAY throughout our Services for the purpose of serving you targeted and personalized improvements based on your profile. When we share your data with third parties (Advertisers, Business Partners and/or Data Partners) we will contractually obligate them to use the data only for the Purpose detailed in Section 8 below, other than if they represent that they can use it other purposes subject to your consent or another lawful basis.

You can request us to stop or restrict processing your personal data for advertising and marketing purposes – one of your opt-out rights detailed in Section 11 below, by contacting our support at support@zingplay.com and we will do our best to accommodate your request.

Please note that, when our developer or publisher (directly or indirectly) provides advertising/ promotions to you may be optimized and/or customized for you to improve your experience with the app. Therefore, in case you wish to stop our data processing for advertising and marketing purposes, it may result in your service experience not being the best and upgrading over time.

 

ZINGPLAY Data Processing.

ZINGPLAY may be a controller or processor of your personal data, considering the way data is collected by or through each Data Source and its usage by us or each of our Advertisers, Business Partners or Data Partners.

You hereby agree to the use of: (a) electronic means to consent to and complete this Policy and to provide you with any notices given pursuant to this Policy; and (b) electronic records to store information related to this Policy.

 

Our Privacy Policy.

Section

Content

Information we collect directly or indirectly from you

We will collect, process, use and share (pursuant to this Policy) the following data if available to us: your name (as your ID or birth certificate, in case you are not old enough to be issued with an ID card), gender and age (if shared with us to identify your age is suitable for the Game you want to participate in), some contact information to support or send event gifts during use of our Services (as your billing address or place of residence, telephone number or your marital status) and aggregate data on content the user engages with.

 

You agree not to submit any information to us which is inaccurate or misleading, and you agree to inform us of any inaccuracies or changes to such information. We reserve the right at our sole discretion to require further documentation to verify the information provided by you.

 

If you sign up to be a user of our Services using your social media account (“Social Media Account”) and link your account to your Social Media Account we may access information about you that you have voluntarily provided to your Social Media Account provider in accordance with such provider's policies, and we will manage and use such personal data in accordance with this Privacy Policy at all times.

 

Collection of other data

As with most websites and mobile applications, your device sends information which may include data about you that gets logged by a web server when you use our Services. This typically includes without limitation your device’s Internet Protocol (IP) address, computer/mobile device operating system and browser type, type of mobile device, the characteristics of the mobile device, the unique device identifier (UDID) or mobile equipment identifier (MEID) for your mobile device, the address of a referring web site (if any), the pages you visit on our website and mobile applications and the times of visit, and sometimes a "cookie" (which can be disabled using your browser preferences) to help the site remember your last visit. If you are logged in, this information is associated with your personal account. The information is also included in anonymous statistics to allow us to understand how visitors use our Games and Site.

 

Cookies

We may from time to time implement "cookies" or other features to allow us or third parties to collect or share information that will help us improve our Site, Games and the Services we offer, or help us offer new services and features. “Cookies” are identifiers we transfer to your computer or mobile device that allow us to recognize your computer or device and tell us how and when the Services or website are used or visited, by how many people and to track activity within our Site and Games. We may link cookie information to personal data. Cookies also link to information regarding what items you have selected for purchase pages you have viewed, or games you have played. This information is used to keep track of your shopping cart, for example. Cookies are also used to deliver content specific to your interest and to monitor the usage of the Services.

 

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of our Site, Games or the Services.

 

Information we collect from your interaction with our advertising

When you interact with an advertising attribution, the measurement will be shared with us. We may receive post-click usage and/or activity within mobile apps or on the website provided by us.

 

The information such usage and/or activity may include purchases you make (including the amount), subscriptions you purchase and level progress (in games) will be used by us for optimizing future advertising campaigns as well for the Purpose detailed in Section 8 below.

 

Collection of Sensitive Information

ZINGPLAY DOES NOT REQUIRE NOR DOES IT KNOWINGLY OR INTENTIONALLY COLLECT OR SOLICIT ANY SENSITIVE INFORMATION FROM OR OF USERS.

 

Children’s Privacy

ZINGPLAY only collects personal information from children in compliance with applicable law.

 

If you know or have any reason to believe that a Child has shared any Personal Information with us without sufficient consent as required by applicable law, please contact us at support@zingplay.com and we will take steps to ensure that such personal information is only processed with all the consents required by law .

 

What kind of personal data processing do we perform?

ZINGPLAY’s Data Processing is one or more activities such as collection, recording, analysis, confirmation, storage, disclosure, access, retrieval, encrypt, decrypt, copy, share, transmit, delete, destroy personal data or other related actions.

 

Use of your information for Purposes

The information we collect will be used for the following purposes:

 

  1. to consider and/or process your application/transaction with us or your transactions or communications with third parties via the Services;
  2. to manage, operate, provide and/or administer your use of and/or access to our Services, Site and Games (including, without limitation, your preferences), as well as your relationship and user account with us;
  3. to respond to, process, deal with or complete a transaction and/or to fulfill your requests for certain products and services and notify you of service issues and unusual account actions;
  4. to enforce our Terms of Service or any applicable end user license agreements;
  5. for identification and/or verification;
  6. to maintain and administer any software updates and/or other updates and support that may be required from time to time to ensure the smooth running of our Services;
  7. to audit and track usage statistics and traffic flow, and detect fraud in connection with our Services;
  8. to contact you or communicate with you via voice call, text message and/or fax message, email and/or postal mail or otherwise for the purposes of administering and/or managing your relationship with us or your use of our Services, such as but not limited to communicating administrative information to you relating to our Services; 
  9. to enforce this Policy and prevent unlawful activities and misuse of ZINGPLAY;
  10. to establish or exercise our rights to defend against legal claims;
  11. to allow other users to interact or connect with you, including to inform you when another user has sent you a private message or posted a comment for you on the Games or Site;
  12. to conduct research, analysis and development activities (including, but not limited to, data analytics, surveys, product and service development and/or profiling), to analyze how you use our Services, to improve our Services or products and/or to enhance your customer experience;
  13. to allow for advertising and other audits and surveys to, among other things, validate the size and composition of our target audience, and understand their experience with ZINGPLAY’s Services;
  14. for marketing and, in this regard, to send you by various modes of communication marketing and promotional information and materials relating to products and/or services (including, without limitation, products and/or services of third parties with whom ZINGPLAY may collaborate or tie up with) that ZINGPLAY (and/or its affiliates or related corporations) may be selling, marketing or promoting, whether such products or services exist now or are created in the future. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters from us and from our related companies;
  15. to respond to legal processes or to comply with or as required by any applicable law, governmental or regulatory requirements of any relevant jurisdiction, including, without limitation, meeting the requirements to make disclosure under the requirements of any law binding on ZINGPLAY or on its related corporations or affiliates;
  16. to protect the rights or property of ZINGPLAY or third parties;
  17. to produce statistics and research for internal and statutory reporting and/or record-keeping requirements;
  18. to carry out due diligence or other screening activities (including, without limitation, background checks) in accordance with legal or regulatory obligations or our risk management procedures that may be required by law or that may have been put in place by us;
  19. to prevent or investigate any actual or suspected violations of our Terms of Service, fraud, unlawful activity, omission or misconduct, whether relating to your use of our Services or any other matter arising from your relationship with us;
  20. to store, host, back up (whether for disaster recovery or otherwise) your personal data, whether within or outside of your jurisdiction;
  21. to deal with and/or facilitate a business asset transaction or a potential business asset transaction, where such transaction involves ZINGPLAY as a participant or involves only a related corporation or affiliate of ZINGPLAY as a participant or involves ZINGPLAY and/or any one or more of ZINGPLAY 's related corporations or affiliates as participant(s), and there may be other third party organisations who are participants in such transaction. A “business asset transaction” refers to the purchase, sale, lease, merger, amalgamation or any other acquisition, disposal or financing of an organisation or a portion of an organisation or of any of the business or assets of an organisation;
  22. to take any action in any case of dispute involving you with respect to ZINGPLAY; and
  23. any other purposes which we notify you of at the time of obtaining your consent. (collectively, the “Purposes”).

 

Sharing Data with third parties

We may share your data (or part of it) or process your data without your prior consent in accordance with the following:

 

  1. If you have breached the terms or this Policy, abused your rights to use the Services, or violated any applicable law, or in any other case of dispute, or legal proceeding of any kind involving you with respect to the Services, your information may be shared with competent authorities and with any third party, as may be required;
  2. In the event of an emergency, the relevant personal data should be immediately processed to protect the life and health of the data subject or others;
  3. We may share information that we collect or obtain through the Services with the relevant authorities, entities or persons if we are required by law to share or disclose your information in accordance with applicable law.
  4. Personal identifiable information may be shared with, or transferred to (i) our affiliated corporate group entities (entities controlled by, under common control with, or controlling us, directly or indirectly; “Affiliates”); (ii) our contractors, agents, service providers and other third parties that we hire or have a contractual relationship to support our business (such as postal companies, telecommunication companies, information technology companies and data centers etc.); (iii) a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of ZINGPLAY’s assets, if any; would be processing your personal data either on our behalf or otherwise, for one or more of the above-stated Purposes, but their use of such information must comply with this Policy;

 

In any case other than the above mentioned in this Policy, your personally identifiable information will be shared with others only if you provide your consent.

 

Non-personal and/or anonymized data

We may collect, process and use non-personal and/or anonymized data, which does not identify you personally (which includes personal data which has been further anonymized). Such non-personal and/or anonymized data may be collected, processed and used by us in any way, including by posting, disseminating, transmitting, sharing or otherwise communicating or making it available to third parties.

 

For example: (i) we may use your data, after deleting your identification, for market research purposes; and (ii) we develop and apply the measurement software development kit for the purpose of verifying that ads were actually viewed. We do not share any personal data without your consent.

 

Data subject's rights 

You, as the data subject, have the right to have your data rectified, erased or transferred, or restrict or object to processing (“your Right(s)”).

 

Your Right

 

ZINGPLAY Action

11.1.

Consent withdraw

If the lawful basis for collection and processing of your personal information is your consent, you may withdraw your consent granted to us.

 

We will not process your data at all and (a) anonymize your data by deleting your identification; or (b) delete your personal data upon your request afterwards.

 

11.2.

Right to object

You may object to the processing of your personal data by us.

We may contact you if we have to verify your identity. We will exercise your Right within within 72 hours from receiving your Request or verifying your identity (as applicable). And we will (a) anonymize your data; or (b) stop sharing your data with any third party or advertisers or business partners, if any.

 

11.3.

Right to erasure

Right to request us to delete or remove the personal information collected by or shared with us. In the event that you believe that our data processing of your personal data is no longer necessary or appropriate for the purposes you previously agreed to, or you have a good faith belief that we collect and process your personal data. your data illegally.

 

We may contact you if we have to verify your identity. We will exercise your Right within within 72 hours from receiving your Request or verifying your identity (as applicable).

 

11.4.

Right to restrict data processing

You may restrict our processing of your personal data. 

We may contact you if we have to verify your identity. We will exercise your Right within within 72 hours from receiving your Request or verifying your identity (as applicable).

 

11.5.

Right to access and requests for information

You have right to access and revise all your data information or you may ask us to rectify it. 

And also, you have right to receive a copy of the data collected by or shared with us throughout ZINGPLAY system.

 

We may contact you if we have to verify your identity. We will exercise your Right within within 72 hours from receiving your Request or verifying your identity (as applicable).

 

11.6. 

Other right under applicable law

We will do our best to exercise your other rights under applicable law provided that you will also demonstrate that you have a lawful basis for the request.

 

Please note that, exercise of the above Rights will not affect the lawfulness of processing based on consent before they were exercised.

 

Exercising the data subject's rights 

You can exercise your Right(s) by sending us an email to support@zingplay.com which elaborates the Right(s) you would like to exercise (such as: “Consent Withdraw”). We may have to communicate with you in order to process your Request, including to verify your identity. By sending us a Request you hereby agree that we will communicate with you for that purpose. We are always happy to assist you.

 

Information collected by payment services provided

Our Site and Games use the payment services provided by competent third parties (“Payment Services Provider”). The Payment Services Provider will collect and use the specific payment information for the purpose of payment procedures when you use of our Services and in our Site. The Payment Services Provider may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. WE DO NOT GUARANTEE THE SECURITY OF PERSONAL DATA AND/OR OTHER INFORMATION THAT YOU PROVIDE ON THIRD PARTY SITES. Third party products or services provided through these applications are not owned or controlled by ZINGPLAY. You are encouraged to read the terms and other policies published by such third parties on their websites or otherwise.

 

Data Security

We have implemented physical, technical and administrative security measures for the Services that comply with applicable laws and industry standards. Your Personal Data is protected from unauthorized access, use or disclosure. ZINGPLAY committed to implement all physical, technical and administrative security measures for the Services to protect your data and comply with applicable laws and industry standards. 

 

Your privacy is very important to ZINGPLAY. However, there can inevitably be no guarantee of absolute security, in any circumstance, violation of regulations on the protection of personal data is detected by us, we will immediately apply remedial measures and minimize the harm of the breach to your data.

 

Data Retention

We retain personal data we collected, in accordance and compliance with applicable laws, but in any event, we will not use your personal information for the Purpose during more than 36 months since your last logout action in the Services.

 

In any of the events detailed in Section 11 (your Right under subsection 11.1, 11.2, 11.3, 11.4) upon your request, we will (i) anonymize your data in our database; and/or (ii) delete the personal data actually collected about you whose collection and process required your consent.

 

You should note that, regulations in some countries (such as Vietnam) and territories require that service providers such as VNG are required to keep Personal Data of the user for a certain period (may be up to 02 (two) years from the last time that user uses the Service). You agree that, in this case, the provisions of the above-mentioned countries and territories shall prevail; therefore, a request to delete your Personal Data will only be possible after the end of the aforementioned retention term.

 

Transfer of data outside your territory

Data transfers outside of your territory can only be conducted in strict compliance with applicable laws. If you are a resident of a jurisdiction where transfer of your Personal Data requires your consent, then your consent to this Privacy Policy includes your express consent for such transfer of your data.

 

Changes to The Policy

This Policy may be updated by us from time to time. Major changes will take effect 30 (thirty) days from update. Other changes will take effect 5 (five) days from update. If the Policy is amended to comply with legal requirements, the amendments will become effective immediately. The most up-to-date Policy as well as any updated to this Policy will be published and will be available on ZINGPLAY website link

 

  1. Additional information protection for users in EU countries

This addition term will apply to the extent the Services include access to personal information subject to EU Data Protection Laws. These terms shall prevail only in the event of any discrepancy in other terms of this Privacy Policy

  1. EU Data Protection Laws” means EU Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995, as transposed into domestic legislation of each Member State and as amended, replaced or superseded from time to time, including by the GDPR (the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016) and any other relevant and applicable data protection laws or regulations. “EU Personal Information” means Personal Information subject to EU Data Protection Laws.
  2. ZINGPLAY complies with applicable legislation related to children’s privacy protection. Thus we do not knowingly collect information, including personal data, from children or other individuals who are not legally able to use our sites and services. If we obtain actual knowledge that we have collected personal data from a child under the age of 16 (if they are located in the EU), we will take immediate steps and promptly delete it, unless we are legally obligated to retain such data. Contact us at support@zingplay.com if you believe that we have mistakenly or unintentionally collected information from a child under the age of 16.
  3. You have full rights under Section 11 above, which means you are entitle to (i) receive from us all or a part of personal data provided to us previously, (ii) to request erasing your Information collected by us, (iii) may restrict our processing of your personal data, (iv) object to any our processing activities for your personal data and all other rights under applicable law and EU Data Protection Laws.
  4. We will protect your information as described in this Privacy Policy if your personal data is transferred to other countries. By using our Services, you consent to your personal data being transferred to other countries, including countries that have different data protection rules than your country. We do not represent that our Services are appropriate or available in any particular jurisdiction.
  5. You will maintain reasonable administrative, technical, and physical safeguards and comply with this EU Data Protection Laws. We will continuously monitor the risk to the protected Data and ensure that the safeguards are properly designed and maintained to prevent unauthorized access to the Protected Information Data. We will periodically ensure third-party penetration tests and other appropriate vulnerability tests are conducted, and document the effectiveness of our safeguards.

 

If you have questions, concerns or complaints? 

Contact Us

If you have any questions or comments about this Policy, please contact us via email at: support@zingplay.com 

Please be sure to include your name, address and email address in any correspondence to us so that we can respond to your inquiry in a timely manner.

 

                           

Last update: 30 June 2023

TERMS OF USE

Effective Date: November 13th 2018

The terms of this agreement ("Terms of Service") govern the relationship between you and ZingPlay (hereinafter "ZingPlay" or "Us" or "We") regarding your use of ZingPlay's games, websites and related services (the "Service"). Use of the Service is also governed by ZingPlay's Privacy Policy and other relevant policies, which are incorporated herein by reference.

Before accessing or using the Service, including browsing any ZingPlay website or accessing a game, you must agree to these Terms of Service and the Privacy Policy. You may also be required to register an account on the Service (an "Account"). By registering for an Account or otherwise using the Service, you represent that you are age 13 or older. If you are between the ages of 13 and 17, you represent that your legal guardian has reviewed and agreed to these Terms. If you access the Service from a Social Networking Site ("SNS"), such as Facebook or Google+, you shall comply with its terms of service/use as well as these Terms of Service.

BY INSTALLING, USING OR OTHERWISE ACCESSING THE SERVICE, YOU AGREE TO THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, PLEASE DO NOT INSTALL, USE OR OTHERWISE ACCESS THE SERVICE. USE OF THE SERVICE IS VOID WHERE PROHIBITED.

ZingPlay reserves the right, at its discretion, to change, modify, add or remove portions of these Terms of Service, its Privacy Policy and other relevant ZingPlay policies at any time by posting the amended terms on the ZingPlay Service. You will be deemed to have accepted such changes by continuing to use the Service. If at any point you do not agree to any portion of the then-current version of our Terms of Service, the ZingPlay Privacy Policy, or any other ZingPlay policy, rules or codes of conduct relating to your use of the Service, your license to use the Service shall immediately terminate, and you must immediately stop using the Service.

1. License

1.1. Grant of a Limited License to Use the Service

Subject to your agreement and continuing compliance with these Terms of Service and any other relevant ZingPlay policies, ZingPlay grants you a non-exclusive, non-transferable, non-sublicensable, revocable and limited license to access and use the Service for your own non-commercial entertainment purposes. You agree not to use the Service for any other purpose.

The following restrictions apply to the use of the Service:

  •          You shall not create an Account or access the Service if you are under the age of 13; You shall restrict use by minors, and you will deny access to children under the age of 13. You accept full responsibility for any unauthorized use of the Service by minors. You are responsible for any use of your credit card or other payment instrument (e.g. paypal) by minors.
  •          You shall not (or attempt to) purchase, sell, rent or give away your Account, create an Account using a false identity or information, or on behalf of someone other than yourself; You shall not use the Service if you have previously been removed by ZingPlay, or previously been banned from playing any ZingPlay game.
  •          You shall use your Account only for non-commercial purposes; You shall not use the Service to advertise, or solicit, or transmit any commercial advertisements, including chain letters, junk or spam e-mail or repetitive or misleading messages to anyone.

Login information and Your Account

You may be required to select a password for your Account or you may also use other credentials to access the Account ("Login Information"). You shall not share the Account or the Login Information, nor let anyone else access your Account or do anything else that might jeopardize the security of your Account. In the event you become aware of or reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorized disclosure of the Login Information, you must immediately notify ZingPlay and modify your Login Information. You are solely responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you. You are responsible for anything that happens through your Account.

ZingPlay reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to claims by a third party that a username violates the third party's rights.

The Service supports only one Account per game on a supported device.

License Limitations

Any use of the Service in violation of these License Limitations is strictly prohibited, can result in the immediate revocation of your limited license and may subject you to liability for violations of law.

You agree that you will not, under any circumstances:

  •          Engage in any act that ZingPlay deems to be in conflict with the spirit or intent of the Service or make improper use of ZingPlay's support services.
  •          Use or take part (directly or indirectly) in the use of cheats, exploits, automation software, bots, hacks, mods or any unauthorized third-party software designed to modify or interfere with the Service, any ZingPlay game or any ZingPlay game experience.
  •          Modify or cause to be modified any files that are a part of the Service or any ZingPlay game without ZingPlay's express written consent.
  •          Disrupt, interfere with or otherwise adversely affect the normal flow of the Service or otherwise act in a manner that may negatively affect other users' experience when using the Service or playing ZingPlay's games. This includes win trading and any other kind of manipulation of rankings, taking advantage of errors in the Service to gain an unfair edge over other players and any other act that intentionally abuses or goes against the design of the Service.
  •          Disrupt, overburden, or aid or assist in the disruption or overburdening of any computer or server ("Server") used to offer or support the Service or any ZingPlay game environment.
  •          Institute, assist, or become involved in any type of attack, including without limitation distribution of a virus, denial of service attacks upon the Service, or other attempts to disrupt the Service or any other person's use or enjoyment of the Service.
  •          Attempt to gain unauthorized access to the Service, Accounts registered to others or to the computers, Servers, or networks connected to the Service by any means other than the user interface provided by ZingPlay, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that is part of the Service.
  •          Post any information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable or offensive or engage in ongoing toxic behavior, such as by repeatedly posting information on an unsolicited basis.
  •          Post any information that contains nudity, excessive violence, or offensive subject matter or that contains a link to such content.
  •          Attempt to, or harass, abuse, or harm, or advocate or incite harassment, abuse, or harm of another person, group, including ZingPlay employees, including ZingPlay's customer service representatives.
  •          Make available through the Service any material or information that infringes any copyright, trademark, patent, trade secret, right of privacy, right of publicity, or other right of any person or entity or impersonates any other person, including without limitation a ZingPlay employee.
  •          Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for any underlying software or other intellectual property used to provide the Service or any ZingPlay game, or to obtain any information from the Service or any ZingPlay game using any method not expressly permitted by ZingPlay.
  •          Solicit or attempt to solicit Login Information or any other login credentials or personal information from other users of the Service or any ZingPlay game.
  •          Collect or post anyone's private information, including personally identifiable information (whether in text, image or video form), identification documents, or financial information through the Service.

ZingPlay reserves the right to determine what conduct it considers to be in violation of the rules of use or otherwise outside the intent or spirit of these Terms of Service or the Service itself. ZingPlay reserves the right to take action as a result, which may include terminating your Account and prohibiting you from using the Service in whole or in part.

1.2. Suspension and Termination of Account and Service

WITHOUT LIMITING ANY OTHER REMEDIES, ZingPlay MAY LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS OR ACCESS TO THE SERVICE OR PORTIONS THEREOF IF YOU ARE, OR ZingPlay SUSPECTS THAT YOU ARE, FAILING TO COMPLY WITH ANY OF THESE TERMS OF SERVICE OR FOR ANY ACTUAL OR SUSPECTED ILLEGAL OR IMPROPER USE OF THE SERVICE, WITH OR WITHOUT NOTICE TO YOU. YOU CAN LOSE YOUR USER NAME AND PERSONA IN THE SERVICE AS A RESULT OF ACCOUNT TERMINATION OR LIMITATION, AS WELL AS ANY BENEFITS, PRIVILEGES, EARNED ITEMS AND PURCHASED ITEMS ASSOCIATED WITH YOUR USE OF THE SERVICE, AND ZingPlay IS UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY SUCH LOSSES OR RESULTS.

WITHOUT LIMITING OUR OTHER REMEDIES, WE MAY LIMIT, SUSPEND OR TERMINATE THE SERVICE AND USER ACCOUNTS OR PORTIONS THEREOF, PROHIBIT ACCESS TO OUR GAMES AND SITES, AND THEIR CONTENT, SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT, AND TAKE TECHNICAL AND LEGAL STEPS TO PREVENT USERS FROM ACCESSING THE SERVICE IF WE BELIEVE THAT THEY ARE CREATING RISK OR POSSIBLE LEGAL LIABILITIES, INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, OR ACTING INCONSISTENTLY WITH THE LETTER OR SPIRIT OF OUR TERMS OR POLICIES. ADDITIONALLY, WE MAY, IN APPROPRIATE CIRCUMSTANCES AND AT OUR SOLE DISCRETION, SUSPEND OR TERMINATE ACCOUNTS OF USERS WHO MAY BE REPEAT INFRINGERS OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS.

ZingPlay RESERVES THE RIGHT TO TERMINATE ANY ACCOUNT THAT HAS BEEN INACTIVE FOR 180 DAYS.

ZingPlay reserves the right to stop offering and/or supporting the Service or a particular game or part of the Service at any time, at which point your license to use the Service or a part thereof will be automatically terminated. In such event, ZingPlay shall not be required to provide refunds, benefits or other compensation to users in connection with such discontinued Service.

Termination of your Account can include disabling your access to the Service or any part thereof including any content you submitted or others submitted.

You may terminate your Account at any time and for any reason by following the process described on our support page located at https://zingplay.com informing ZingPlay that you wish to terminate your Account.

Ownership

2.1. Games and Service

All rights, title and interest in and to the Service (including without limitation any games, titles, computer code, themes, objects, characters, character names, stories, dialogue, catch phrases, concepts, artwork, animations, sounds, musical compositions, audio-visual effects, methods of operation, moral rights, documentation, in-game chat transcripts, character profile information, recordings of games played using a ZingPlay game client, and the ZingPlay game clients and server software) are owned by ZingPlay. ZingPlay reserves all rights, including without limitation, all intellectual property rights or other proprietary rights, in connection with its games and the Service.

2.2. Accounts

NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN THE ACCOUNT, AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT ALL RIGHTS IN AND TO THE ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF ZingPlay.

2.3. Virtual Items

ZingPlay owns, has licensed, or otherwise has rights to use all of the content that appears in the Service or in ZingPlay games. Notwithstanding any provision to the contrary herein, you agree that you have no right or title in or to any content that appears in the Service, including without limitation the virtual goods or currency appearing or originating in any ZingPlay game, whether earned in a game or purchased from ZingPlay, or any other attributes associated with an Account or stored on the Service.

3. User Content

3.1. Submission of User Content

"User Content" means any communications, images, sounds, and all the material, data, and information that you upload or transmit through a ZingPlay game client or the Service, or that other users upload or transmit, including without limitation any chat text. By transmitting or submitting any User Content while using the Service, you affirm, represent and warrant that such transmission or submission is (a) accurate and not confidential or misleading; (b) not in violation of any laws, contractual restrictions or other third party rights, and that you have permission from any third party whose personal information or intellectual property is comprised in the User Content; (c) free of viruses, adware, spyware, worms or other malicious code; and (d) you acknowledge and agree that any of your personal information within such content will at all times be processed by ZingPlay in accordance with its Privacy Policy.

3.1.1. Content Screening

ZingPlay assumes no responsibility for the conduct of any user submitting any User Content, and assumes no responsibility for monitoring the Service for inappropriate content or conduct. We do not, and cannot, pre-screen or monitor all User Content. Your use of the Service is at your own risk. By using the Service, you may be exposed to User Content that is offensive, indecent or otherwise not in line with your expectations. You bear all risks associated with the use of any User Content available in connection with the Service. At our discretion, our representatives ortechnology may monitor and/or record your interaction with the Service or communications (including without limitation chat text) when you are using the Service.

By entering into these Terms of Service, you hereby provide your irrevocable consent to such monitoring and recording. You acknowledge and agree that you have no expectation of privacy concerning the transmission of any User Content, including without limitation chat text or voice communications.

ZingPlay reserves the right in its sole discretion to review, monitor, prohibit, edit, delete, disable access to or otherwise make unavailable any User Content (including without limitation your User Content) without notice for any reason or for no reason at any time. If at any time ZingPlay chooses, in its sole discretion, to monitor the Service, ZingPlay nonetheless assumes no responsibility for User Content and assumes no obligation to modify or remove any inappropriate User Content. We have the right, but not the obligation, in our sole discretion to edit, refuse to post, or remove any User Content.

3.2. Information Use by Other Members of the Service

3.2.1. Public Discourse

The Service may include various forums, blogs and chat features where you can post User Content, including your observations and comments on designated topics. ZingPlay cannot guarantee that other members will not use the ideas and information that you share. Therefore, if you have an idea or information that you would like to keep confidential and/or don't want others to use, do not post it on the Service. ZingPlay shall have no responsibility to evaluate, use or compensate you for any ideas or information you may choose to submit.

3.2.2. Responsible For Your Own Content

You are solely responsible for the information that you post on, through or in connection with the Service and that you provide to others. ZingPlay may reject, refuse to post or delete any User Content for any or no reason, including, but not limited to, User Content that in the sole judgment of ZingPlay violates these Terms of Service.

3.2.3. Your License to ZingPlay

You hereby grant to ZingPlay an irrevocable, perpetual, transferable, fully paid-up, royalty-free, worldwide license (including the right to sublicense and assign to third party) and right to copy, reproduce, fix, adapt, modify, create derivative works from, manufacture, commercialize, publish, distribute, sell, license, sublicense, transfer, lease, transmit, publicly display, publicly perform, or provide access to electronically, broadcast, communicate to the public by telecommunication, display, perform, enter into computer memory, and use and practice, in any way, your User Content as well as all modified and derivative works thereof in connection with our provision of the Service, including marketing and promotions of the Service. You also hereby grant to ZingPlay the right to authorize others to exercise any of the rights granted to ZingPlay under these Terms of Service. You further hereby grant to ZingPlay the unconditional, irrevocable right to use and exploit your name, likeness and any other information or material included in any User Content and in connection with any User Content, without any obligation to you. Except as prohibited by law, you waive any rights of attribution and/or any moral rights you may have in your User Content, regardless of whether your User Content is altered or changed in any manner. ZingPlay does not claim any ownership rights in your User Content and nothing in these Terms of Service is intended to restrict any rights that you may have to use and exploit your User Content. ZingPlay has no obligation to monitor or enforce your intellectual property rights in or to your User Content.

3.3. User Interactions

You are solely responsible for your interactions with other users of the Service and any other parties with whom you interact through the Service and/or ZingPlay games. ZingPlay reserves the right, but has no obligation, to become involved in any way with these disputes. You will fully cooperate with ZingPlay to investigate any suspected unlawful, fraudulent or improper activity, including, without limitation, granting ZingPlay access to any password-protected portions of your Account.

If you have a dispute with one or more users, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

4. Fees and Purchase Terms

4.1.Purchases

In the Service you may purchase, with "real world" money, a limited, personal, non-transferable, non-sublicensable, revocable license to use (a) "virtual currency", including but not limited to virtual cash or diamonds, all for use in ZingPlay games; (b) "virtual in-game items" (together with "virtual currency", "Virtual Items"); and (c) other goods or services ("Merchandise"). You are only allowed to purchase Virtual Items from us or our authorised partners through the Service, and not in any other way.

ZingPlay may manage, regulate, control, modify or eliminate Virtual Items and/or Merchandise at any time, with or without notice. ZingPlay shall have no liability to you or any third party in the event that ZingPlay exercises any such rights.

The transfer of Virtual Items and Merchandise is prohibited except where expressly authorized in the Service. Other than as expressly authorized in the Service, you shall not sell, purchase, redeem or otherwise transfer Virtual Items or Merchandise to any person or entity or attempt any of the aforesaid, including but not limited to ZingPlay, another user or any third party.

All Virtual Items are non-refundable. You are non-refundable once purchase these items. If you buy but do not receive Virtual Items, please contact the ZingPlay customer service team to get compensation with the corresponding amount.

ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH THE SERVICE ARE FINAL AND NON-REFUNDABLE.

The provision of Virtual Items for use in ZingPlay games is a service provided by ZingPlay that commences immediately upon acceptance by ZingPlay of your purchase. When you use the Service and purchase Virtual Items it means you do agree to all these terms in this Policy.

4.2. Payment of Fees

You agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you. ZingPlay may revise the pricing for the goods and services offered through the Service at any time. YOU ACKNOWLEDGE THAT ZingPlay IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.

5. Updates to the Service

You understand that the Service is an evolving one. ZingPlay may require that you accept updates to the Service and to ZingPlay's games you have installed on your device or computer. You acknowledge and agree that ZingPlay may update the Service and ZingPlay games, with or without notifying you. You may need to update third party software from time to time in order to receive the Service and play ZingPlay games.

6. Disclaimer of Warranties

WITHOUT LIMITING ZingPlay'S LIABILITY UNDER SECTION 7 BELOW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. ZingPlay DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICE AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE GAME OR THE SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Some jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above disclaimers may not apply to you.

7. Limitation of Liability; Sole and Exclusive Remedy; Indemnification

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZingPlay SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES, LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION OR OTHER INTANGIBLE LOSSES (HOWEVER SUCH LOSSES ARE QUALIFIED), ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OF SERVICE OR THE SERVICE ITSELF, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ZingPlay HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT NOT PROHIBITED BY LAW, ZingPlay SHALL NOT BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID TO ZingPlay IN ACCORDANCE WITH THESE TERMS OF SERVICE IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT A CLAIM. YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID ANYTHING TO ZingPlay DURING SUCH TIME PERIOD, YOUR SOLE REMEDY (AND ZingPlay'S EXCLUSIVE LIABILITY) FOR ANY DISPUTE WITH ZingPlay IS TO STOP USING THE SERVICE AND TO CANCEL YOUR ACCOUNT.

NOTHING IN THESE TERMS OF SERVICE SHALL AFFECT THE STATUTORY RIGHTS OF ANY CONSUMER OR EXCLUDE OR RESTRICT ANY LIABILITY RESULTING FROM GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF ZingPlay OR FOR DEATH OR PERSONAL INJURY ARISING FROM ANY NEGLIGENCE OR FRAUD OF ZingPlay.

You agree to indemnify, defend and hold ZingPlay (and our officers, directors, agents, subsidiaries, joint ventures and employees) harmless from any claim, demand, damages or other losses, including reasonable attorneys' fees, asserted by any third-party resulting from or arising out of your use of the Service, or any breach by you of these Terms of Service, however the foregoing does not apply if the infringement of rights is not attributable to your intentional or negligent behavior.

8. Dispute Resolution and Law

If a dispute arises between you and ZingPlay, we strongly encourage you to first contact us directly to seek a resolution by going to our customer support site at https://zingplay.com/. If you are a resident of the United States, these Terms of Service and any dispute arising out of or related to it or Privacy Policy or the Service shall be governed in all respects by California law, without regard to conflict of law provisions. You agree that any claim or dispute you may have against ZingPlay must be resolved exclusively by a court located in San Francisco, California. If you are a resident outside of the United States, you agree that all disputes between you and ZingPlay shall be governed by the laws of Singapore, without regard to conflict of law provisions. You agree that any claim or dispute you may have against ZingPlay must be resolved exclusively by a court located Singapore.

9. Severability

You and ZingPlay agree that if any portion of these Terms of Service or of the ZingPlay Privacy Policy is found illegal or unenforceable, in whole or in part by any court of competent jurisdiction, such provision shall, as to such jurisdiction, be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without affecting the remaining provisions of the terms, which shall continue to be in full force and effect.

10. General Provisions

10.1. Assignment

ZingPlay may assign or delegate these Terms of Service and/or the ZingPlay Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy Policy without ZingPlay's prior written consent, and any unauthorized assignment and delegation by you is ineffective.

10.2. Supplemental Policies

ZingPlay may publish additional policies related to specific services such as forums, contests or loyalty programs. Your right to use such services is subject to those specific policies and these Terms of Service.

10.3. Entire Agreement

These Terms of Service, any supplemental policies and any documents expressly incorporated by reference herein (including the ZingPlay Privacy Policy), contain the entire understanding of you and ZingPlay, and supersede all prior understandings of the parties hereto relating to the subject matter hereof, whether electronic, oral or written, or whether established by custom, practice, policy or precedent, between you and us with respect to the Service.

10.4. No Waiver

The failure of ZingPlay to require or enforce strict performance by you of any provision of these Terms of Service or the ZingPlay Privacy Policy or failure to exercise any right under them shall not be construed as a waiver or relinquishment of ZingPlay's right to assert or rely upon any such provision or right in that or any other instance.

The express waiver by ZingPlay of any provision, condition, or requirement of these Terms of Service or the ZingPlay Privacy Policy shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.

Except as expressly and specifically set forth in this these Terms of Service, no representations, statements, consents, waivers, or other acts or omissions by ZingPlay shall be deemed a modification of these Terms of Service nor legally binding, unless documented in physical writing, hand signed by You and a duly appointed officer of ZingPlay.

10.5. Notices

We may notify you via postings on https://zingplay.com/, and via e-mail or any other communications means to contact information you provide to us. All notices given by you or required from you under these Terms of Service or the ZingPlay Privacy Policy shall be in writing and addressed to: 80 Raffles Place, #25-01 Uob Plaza, Singapore (048624)

Any notices that you provide without compliance with this Section on Notices shall have no legal effect.

10.6. Equitable Remedies

You acknowledge that the rights granted and obligations made under these Terms of Service to ZingPlay are of a unique and irreplaceable nature, the loss of which shall irreparably harm ZingPlay and which cannot be replaced by monetary damages alone so that ZingPlay shall be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety or proof of damages) in the event of any breach or anticipatory breach by you.

You irrevocably waive all rights to seek injunctive or other equitable relief, or to enjoin or restrain the operation of the Service or any ZingPlay game, exploitation of any advertising or other materials issued in connection therewith, or exploitation of the Service or any content or other material used or displayed through the Service and agree to limit your claims to claims for monetary damages, limited by Section 7 (if any).

10.7. Force Majeure

ZingPlay shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of ZingPlay, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond ZingPlay's control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.